Selling on the Web – Session 1: What makes a good website

Most customers decide within the first 5 seconds if they are going to buy from your website. Therefore understanding what makes a good website is essential to converting visitors into customers.

This workshop will show you the difference between online & offline shops and the different building blocks for a good website. You should leave the session with the knowledge & tools to development & define a website specification for your business.

Contents:

  • The difference between online & offline shops
  • What makes a good website: design, layout & content
  • How to develop a website specification in plain English
  • Ways to keep your online customers satisfied
  • How to build customer loyalty
  • How to make your brand work on the webmore about this session here

Resources:

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